Employee Spotlight

I’ve been with Hiegel Glass for just over 7 years. In October, I will celebrate my 8th anniversary!

When I was first hired, I helped out in the office by answering the phone, providing simple quotes for cut glass and screen products, delivering custom quotes that had been worked up by my coworkers, and scheduling appointments for measurements. Over the years I’ve earned the responsibility of working up custom estimates for complex projects, creating and tracking orders, and scheduling all types of appointments, including installations.

I’ve always valued the study of history, and I’ve learned that understanding Conway’s history has been valuable knowledge! Sometimes, customers have a hard time finding our exact location. I’ve learned that for long-time residents of Conway, telling them our location used to be a feed store, then “the old barber’s shop,” usually does the trick. We’re in the parking lot of Larry’s Pizza, which I’ve learned is in the old Fred’s building, and also used to be the first Walmart in town. Helping clients get here is a great first step in my customer service experience.

That’s hard for me to say – there are many big and small things that I’m proud of! I think I’m the proudest of how I’ve grown professionally. I’m not the same person who applied for this job 7-1/2 years ago.

I’m looking forward to new job opportunities that come along with a growing company. We strive to get better and bigger, and I look forward to seeing what we can accomplish the busier we get!

I recently learned that “farming” deer is something people do! They provide feed and spacious, forested, fenced-in areas to allow the deer to thrive on private land. Once a buck gets big enough, the farmer sells the hunting rights to an individual who wants to acquire a trophy buck. However, that doesn’t mean they’re guaranteed the buck – they may not even see it while they’re out hunting! I myself don’t hunt, but I thought this was quite interesting.